Shipping & Delivery
Our Carriers
Depending on your delivery address, order size, and the options available at checkout, your order may be shipped with one of the following carriers:
The carrier assigned to your order will be shown at checkout. Once your order is dispatched, you will receive a tracking number by email.
Delivery Times & Estimates
Processing time is typically 1–2 business days after payment is confirmed. Delivery times below are estimates from dispatch and may vary depending on the carrier, destination, and customs.
| Destination | Estimated Delivery | Notes |
|---|---|---|
| Spain (Peninsula) | 1–3 business days | Most orders arrive in 24–48 h after dispatch |
| Balearic Islands | 2–4 business days | — |
| Canary Islands, Ceuta & Melilla | 3–6 business days | May be subject to local import taxes and duties payable by the recipient |
| European Union | 3–7 business days | — |
| Rest of Europe | 5–10 business days | — |
| USA & Canada | 7–14 business days | — |
| Rest of the World | 10–21 business days | Customs clearance may add additional time; import duties payable by recipient |
Shipping Costs
Shipping costs are calculated automatically at checkout based on your delivery address, the total weight of your order, and the carrier options available. You will see the exact cost before confirming your purchase.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with a tracking number and a link to follow your shipment in real time on the carrier's website.
If you have not received your tracking information within 3 business days of placing your order, please contact us at info@odiseasports.com.
International Orders — Customs & Import Duties
For orders shipped outside the European Union, your package may be subject to customs clearance procedures. Any applicable import duties, taxes, or customs fees are the sole responsibility of the recipient and are not included in the price you pay at checkout.
We are not responsible for delays caused by customs authorities. If a package is refused or abandoned at customs by the recipient, any return shipping costs will be deducted from the refund.
Problems with Your Delivery?
If your package arrives damaged, is lost in transit, or does not arrive within a reasonable time beyond the estimates above, please contact us as soon as possible:
shop@odiseasports.com
Please include your order number and, if relevant, photographs of any damage. We will work with the carrier to resolve the issue promptly.