Conditions of Sale
These Conditions of Sale govern purchases made through the Odisea online shop at shop.odiseasports.com. Your use of the website itself is governed by our Terms of Service, and your personal data by our Privacy Policy.
Effective date: 11 August 2026
Last updated: 10 September 2026
1. Who you are buying from
Orders placed through this shop are sold and invoiced by:
Odisea Sports Management, L.L.C. — EIN 84-2485509
964 High House Road, Cary, NC 27513, United States of America
Email: info@odiseasports.com
Our affiliated Spanish company, Odisea Sport Management, S.L.U. (NIF B42798868), Calle Honori García García 11, Bajo, 12006 Castelló de la Plana, Spain, handles warehousing and dispatch of orders shipped from Spain.
2. Products
Our apparel and equipment are manufactured by Joma Sport and distributed under the Odisea brand. Product images are representative; colours may vary slightly between screens and production batches, and such variation is not a defect.
Items are sold subject to availability. If an item becomes unavailable after you order it, we will contact you and refund that item in full.
3. Your order and when the contract is formed
Placing an order is an offer to buy. The contract is formed when we send you an order confirmation by email. An automated acknowledgement that we have received your order is not, by itself, acceptance.
We may decline an order — for example where an item is unavailable, where a price or description was clearly wrong, or where payment is not authorised. If we decline after you have paid, you receive a full refund.
4. Prices, taxes and payment
Prices are shown in euros (EUR) and include applicable taxes where stated at checkout. Delivery charges are shown separately before you confirm the order.
Payment is processed by Stripe. We do not receive or store your full card details. The payment methods available to you are shown at checkout.
Orders delivered outside the European Union may attract import duties, taxes or customs charges on arrival. These are set by the destination country, are payable by you, and are not included in the price or the delivery charge.
5. Delivery
We ship worldwide. Delivery charges vary by destination and are shown at checkout before you confirm your order. Estimated delivery times are estimates, not guarantees.
Risk in the goods passes to you on delivery. If an order arrives visibly damaged, tell us within 14 days so we can resolve it.
6. Right of withdrawal — 14 days
If you are a consumer resident in the European Union, you have the right to withdraw from your purchase within 14 calendar days of receiving the goods, without giving any reason, under Directive 2011/83/EU and its national implementations (in Spain, Royal Legislative Decree 1/2007).
To withdraw, tell us in a clear statement — email info@odiseasports.com with your order number — before the 14 days expire. You then have a further 14 days to send the goods back.
- Goods must be returned unused, in their original condition, with tags and packaging intact.
- You pay the cost of returning the goods, unless the item was faulty, incorrect or damaged, in which case we cover it.
- We refund within 14 days of receiving the returned goods, or of proof that you have sent them, whichever is earlier, using the same payment method you used to pay.
- We may reduce the refund to reflect any loss in value caused by handling the goods beyond what is necessary to establish their nature and characteristics.
Items excluded from the right of withdrawal
- Customised or personalised items — for example kit printed with a name, number or badge to your specification.
- Sealed hygiene items where the seal has been broken after delivery — for example socks and underwear.
7. Legal guarantee — faulty or non-conforming goods
Separately from the withdrawal right above, goods must conform to the contract. If they do not, you are entitled to have them repaired or replaced or, where that is not possible or proportionate, to a price reduction or a refund.
The legal guarantee period is the one applicable in your country of residence: three years in Spain for goods delivered since 1 January 2022 (Royal Decree-Law 7/2021), and a minimum of two years elsewhere in the European Union.
To make a claim, email info@odiseasports.com with your order number and a description of the problem, with photographs where relevant.
Nothing in these Conditions limits or excludes your statutory rights as a consumer.
8. Returns address
Returns must be sent to:
Odisea Sport Management, S.L.U.
Carrer de Honori García García, 11, Bajo
12006 Castelló de la Plana, Castellón, Spain
Please email info@odiseasports.com with your order number before sending anything back, so we can expect your parcel and process it without delay.
9. Liability
Our liability for any order is limited to the price you paid for the goods, except where liability cannot be limited by law — including liability for death or personal injury caused by negligence, for fraud, and for your mandatory rights as a consumer, all of which are unaffected.
10. Governing law and disputes
These Conditions are governed by the laws of the State of North Carolina, United States, without regard to its conflict-of-laws principles, and disputes may be brought in the state or federal courts located in Wake County, North Carolina.
If you are a consumer habitually resident in the European Union, this does not deprive you of the protection of the mandatory consumer-protection laws of your country of residence, and you may bring proceedings in the courts of that country.
Consumers in the European Union may also use the European Commission's Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr
11. Changes
We may update these Conditions. The version in force is the one published when you place your order; changes do not affect orders already confirmed.
12. Contact
Odisea Sports Management, L.L.C. — info@odiseasports.com
964 High House Road, Cary, NC 27513, USA